Privacy Policy
At Falcon Trading Systems we respect your privacy and are committed to protecting the personal information that you share with us. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website and services.
1. Information We Collect
1.1 — We collect personal information that you voluntarily provide to us when you use our website and services.
1.2 — This information may include your name, email address, phone number, billing information, and any other information you choose to provide.
1.3 — In addition to the personal information you provide, we may also collect information about your use of our website and services, such as your IP address, browser type, device type, operating system, pages you visit, and the dates and times of your visits.
1.4 — We may use this information to analyze trends, administer the site, track user movement, and gather demographic information for aggregate use.
2. How We Use Your Information
2.1 — We use your personal information to provide, maintain, and improve our services to you. This includes communicating with you about your account, responding to your inquiries, and providing customer support.
2.2 — In some cases, we may use your personal information to comply with legal obligations or to protect our rights and interests. This may include investigating potentially fraudulent activity or other violations of our terms of service, as well as complying with any applicable laws, regulations, or court orders.
2.3 — We may also use your personal information for research and analysis purposes in order to better understand our users and to improve the quality and effectiveness of our services. We will only use your personal information for these purposes in accordance with applicable laws and regulations, and we will take all necessary measures to ensure that your personal information is protected and secure.
3. Sharing Of Your Information
3.1 — We do not sell, trade, or otherwise transfer your personal information to third parties or affiliates for marketing purposes.
3.2 — In addition to sharing your personal information with third-party service providers, we may also share your information with law enforcement agencies, government officials, or other third parties when we are required to do so by law or in response to legal process. We may also share your information in order to protect our rights and interests or the rights and interests of others, or to investigate or prevent illegal activities.
3.3 — If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal information may be among the assets transferred or disclosed in connection with such a transaction. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.
4. Cookies And Similar Technologies
4.1 — We use cookies and similar technologies to collect information about your use of our website and services. Cookies are small text files that are placed on your computer or mobile device when you visit our website. They allow us to remember your preferences, personalize your experience, and analyze how our website is used.
4.2 — We use both session cookies and persistent cookies. Session cookies expire when you close your browser, while persistent cookies remain on your device until they expire or you delete them. We also use other technologies, such as web beacons, to collect information about your use of our website and services.
4.3 — You can control the use of cookies by adjusting your browser settings. Please note, however, that some features of our website may not function properly if you disable cookies. By continuing to use our website and services, you consent to our use of cookies and similar technologies in accordance with this privacy policy.
5. Data Retention
5.1 — We retain your personal information for as long as necessary to provide our services to you and for other essential purposes, such as complying with legal obligations, resolving disputes, and enforcing our agreements.
5.2 — The length of time we retain your personal information may vary depending on the type of information and the purpose for which it was collected. We will only retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.
5.3 — hen we no longer need to retain your personal information, we will securely delete, anonymize, or destroy it in a manner that is consistent with our data retention policies and applicable laws and regulations.
5.4 — If you have any questions about our data retention practices or wish to request that your personal information be deleted, please contact us using the contact information provided in this privacy policy.
6. Data Retention
6.1 — We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We implement and maintain appropriate technical and organizational measures to safeguard your personal information, such as: encryption, access controls, and firewalls.
6.2 — No method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We cannot ensure or warrant the security of any information you transmit to us or store on our systems, and you do so at your own risk.
6.3 — We also require our third-party service providers to implement and maintain appropriate technical and organizational measures to safeguard your personal information in accordance with industry standards and applicable laws and regulations.
6.4 — If we become aware of a security breach that compromises your personal information, we will take appropriate steps to notify you in accordance with applicable laws and regulations.
6.5 — If you have any questions or concerns about the security of your personal information, please contact us using the contact information provided in this privacy policy.
7. Your Rights
7.1 — You have the right to access, correct, or delete your personal information that we collect and process. You may also have the right to object to, or restrict the processing of your personal information, and to request that we transfer your personal information to another data controller.
7.2 — To exercise your rights, please contact us at [contact email address]. We will respond to your request as soon as possible and in accordance with applicable laws and regulations.
7.3 — If you request access to your personal information, we will provide you with a copy of your personal information that we hold in a structured, commonly used, and machine-readable format, unless such a request is unreasonable or prohibited by law.
7.4 — If you object to or restrict the processing of your personal information, we will review your request and determine whether we can comply with it.
7.5 — If you request that we transfer your personal information to another data controller, we will provide your personal information in a structured, commonly used, and machine-readable format, unless such a request is unreasonable or prohibited by law.
7.6 — If you have any questions or concerns about your rights or how to exercise them, please contact us using the contact information provided in this privacy policy.
8. Changes To This Privacy Policy
8.1 — We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.
8.2 — We will notify you of any material changes to this Privacy Policy by posting a notice on our website or by sending you an email or other communication. We will also update the “Last Updated” date at the top of this Privacy Policy.
8.3 — Your continued use of our website and services after we have posted any updates to this Privacy Policy indicates that you acknowledge the updated Privacy Policy and agree to be bound by its terms.
8.4 — If you do not agree to the updated Privacy Policy, you may choose to stop using our website and services.
8.5 — If you have any questions or concerns about this Privacy Policy or our data practices, please contact us using the contact information provided in this Privacy Policy.
9. Contact Us
9.1 If you have any questions, concerns, or complaints about this Privacy Policy, or about our handling of your personal information, please contact our Support Team . We take all privacy-related inquiries seriously and will respond as soon as possible, but no later than required by law.
9.2 If you are not satisfied with our response or believe that we are not processing your personal information in accordance with applicable laws and regulations, you have the right to file a complaint with the appropriate supervisory authority in your jurisdiction.
9.3 We encourage you to contact us first, as we will make every effort to resolve your concerns.